District Manager, Northeast Ohio

The Role

Responsibilities

Leadership and Talent Management

• Prioritize talent development and talent pipeline to build, train and develop strong retail store leadership team within the district within an evolving retail environment.
• Continuous talent planning to ensure that the staffing plan of the region reflects the mission and standards of Green Thumb's values.
• Hold General Managers accountable for assessment of their team's talent to help build a strong pipeline of internal talent ready to rise and ensuring a thoughtful succession strategy and plan.
• Inspire teams through shared goals and dedication to creating a culture of positive recognition and business accountability.
• Models strong interpersonal and communication skills to coach and hold others within their respective markets to the same.

Store Performance and Customer Engagement

• Partner with the Regional Director in Retail leadership to develop, implement, execute and maintain the retail strategy and growth objectives partnering with FP&A on the sales trends and make recommendations to define that strategy to maximize profitability.
• Partner with other District Managers within Region and outside to create synergies and to develop each other.
• Set sales targets and implement action plans for achieving set goals in each market and overall.
• Monitor the P&L reports for each store and collaborate with General Managers on effective ways to fill in any gaps between actual performance and company projections.
• Forecast sales figures and inventory requirements for each location within district.
• Prioritize store performance issues to make certain that the issues most directly affecting profitability are addressed first.
• Collaborate with Compliance and Operations to ensure quality and compliance to policies, procedures, and regulations; immediately address any lapses in compliance with company policies or local, state and federal laws.
• Act as a coach to the store managers and as a resource to each store employee to help inspire the success of each store.
• Set high expectations for exceptional guest experiences that are engaging, educational and consistent.

Qualifications

• Bachelor's Degree or equivalent work experience
• At least five years of experience managing teams in a retail setting, specifically with POS business operations
• At least two years of multi-unit management experience preferred
• Cannabis experience preferred
• Experience maintaining P&L responsibility for a significant retail operation
• Able to work a flexible schedule depending on the needs of the business; will require work on weekends, evenings, and holidays
• Must have reliable, responsible, and dependable attendance
• Must be 21 years or older.
• Must pass any and all required background checks.
• Must possess valid driver's license or state ID.
• Ability to travel up to 75%, mostly within the state between stores

Skills

• Highly motivated, self-directed, innovative and able to work independently or among teams with keen judgement, common sense and resourcefulness
• Superior communication and interpersonal skills (verbal, non-verbal, written), with the ability to build relationships at all levels, both internally and externally
• Ability to make data-based decisions in a timely manner
• Exceptional time management and planning capabilities and effective delegation
• Proven record of hiring and developing great talent & conflict resolution
• Possesses a high level of critical thinking
• Can-do attitude and ability to adapt quickly; business is experiencing tremendous growth so previous operational experience in growth environment is substantially preferred
• Resiliency is a must, ability to adapt and thrive in a demanding, start-up, evolutionary, fast-paced environment
• Operates with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPPA requirements.
• Continuously open to constructive, developmental feedback, ability to maintain composure even in difficult situations.
• Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb
• Must have a solid understanding of the Cannabis laws, rules and regulations and passion to further their understanding and knowledge of the industry and the laws

Additional Requirements

• Move about the dispensary while moving and placing objects/products
• Remain in a stationary position, if required, up to and including in an office setting, to meet the needs of the business and complete managerial tasks timely
• Converse and communicate with individuals and groups of people directly
• Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications and email
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries
• Move inventory and materials weighing up to 30 pounds independently
• Position self to move inventory and materials in storage areas

Calling all curious, collaborative, compassionate, boundary-pushing, trustworthy stewards: There’s a place for you.

People are everything at Green Thumb. Some of us nurture plants while others pore over legal documents or open new stores. A few things we have in common? We’re stewards of the plant, a happy and humble bunch and genuinely love what we do.