Company & Role Overview
Summary
The Role
This is a remote position. Chicagoland area candidates are preferred.
Responsibilities
- Lead structured requirements gathering sessions including workshops, interviews, and process walkthroughs with cross-functional stakeholders across Ordering, CPG Operations, and Finance
- Facilitate meetings with Technology and Business leaders to develop needs and requirements, coordinating between business partners and IT to ensure projects stay on schedule and on track
- Author and maintain user stories, epics, and acceptance criteria, owning the product backlog and coordinating grooming sessions with business and technical leads
- Translate business needs into functional specifications, process flow diagrams, and integration documentation for Ordering and CPG platforms
- Serve as the primary liaison between business partners and Development Team, managing scope, risk, and project status throughout the SDLC
- Develop and maintain comprehensive application documentation including technical specs, integration maps, configuration guides, and operational runbooks
- Support CPG and Ordering operations and integration projects, ensuring data integrity, clear requirements, and outcomes are documented throughout
- Support Level 3 application triage by capturing issue requirements and working with technical teams to define resolution criteria
- Partner with business stakeholders to define MVP scope, establish launch readiness criteria, and maintain a phased roadmap for future capability delivery.
- Collaborate with the development team on sprint planning and release sequencing, ensuring business priorities are reflected in delivery timelines and dependencies are proactively managed.
Qualifications
- 3+ years' experience in a professional environment supporting Manufacturing Operations
- Demonstrated history of thinking critically to investigate and resolve issues and advance improvements to other opportunities
- Strong technical background and comfort troubleshooting reported issues, bugs, and comfort documenting and testing in a technical environment
- Project management and organization skills to manage own projects and maintain visibility of project status to involved stakeholders
- Experience interacting with and technically supporting Order Management, CPG, ERP, and related operational systems a plus
- Experience with highly regulated industries a plus
- Experience authoring and updating application process flow diagrams as well as architectural application integration diagrams a plus
- Deep understanding of supported business domain and the technical systems, capabilities, and integrations that underpin it
- Partner with business stakeholders to define MVP scope, establish launch readiness criteria, and maintain a phased roadmap for future capability delivery.
- Collaborate with the development team on sprint planning and release sequencing, ensuring business priorities are reflected in delivery timelines and dependencies are proactively managed.
- Experience leveraging AI tools such as Claude to assist with requirements documentation, user story generation, and application mockup creation a plus
Additional Requirements
- Must pass any and all required background checks
- Must be and remain compliant with all legal or company regulations for working in the industry
- Must possess valid driver's license
- Must be a minimum of 21 years of age
- Must be approved b y state badging agency to work in cannabis industry
Working Environment
(No Information)
About Green Thumb Industries
Calling all curious, collaborative, compassionate, boundary-pushing, trustworthy stewards: There’s a place for you.
People are everything at Green Thumb. Some of us nurture plants while others pore over legal documents or open new stores. A few things we have in common? We’re stewards of the plant, a happy and humble bunch and genuinely love what we do.