Senior Manager, Revenue Operations Analytics

About Dutchie

About This Job

What You'll Do...

• Manage, mentor, and develop a high-performing analytics team, setting clear goals, prioritizing the roadmap, and ensuring timely delivery
• Foster a culture of intellectual curiosity, accountability, and continuous improvement
• Model and embed AI-augmented workflows across the RevOps function — from data exploration and anomaly detection to narrative generation and stakeholder reporting
• Serve as the primary analytical thought partner to Sales, CS, Marketing, and Finance leadership, proactively surfacing trends, risks, and opportunities before they are asked for
• Translate revenue strategy into measurable frameworks — defining the right metrics, leading indicators, and reporting cadences for each GTM function
• Contribute to annual planning cycles including quota modeling, capacity planning, territory design, and headcount analysis
• Own the end-to-end revenue reporting infrastructure, including dashboards, KPIs, and recurring executive-facing reporting in Hex, Looker and Salesforce
• Lead forecasting analytics — building and maintaining models that improve call accuracy and pipeline predictability across segments
• Analyze funnel conversion, deal velocity, retention, expansion, and NRR trends to diagnose performance gaps and recommend interventions
• Deliver ad hoc analyses that are rigorous, clearly communicated, and directly tied to a decision or action
• Establish and enforce data governance standards — metric definitions, field hygiene, documentation, and change management — across the RevOps tech stack
• Partner with Systems and BI/Data Engineering teams to ensure Salesforce, Looker, HubSpot, and Gong data is clean, consistent, and trustworthy
• Identify opportunities for automation and AI-assisted analysis to increase throughput and reduce manual reporting burden
• Align GTM teams around shared metric definitions, reporting standards, and analytical best practices
• Operate effectively in ambiguity, balancing competing priorities across a fast-moving, cross-functional environment
• Drive cross-functional initiatives from an analytical lens — including territory planning, comp modeling and assessment, renewal health scoring, and TAM analysis

What You Bring...

• 7+ years of experience in Revenue Operations, Sales Operations, Business Intelligence, or a related GTM analytics role
• 3+ years of people management experience leading analytics or operations teams
• Expert-level proficiency in Salesforce reporting and at least one BI platform (Hex strongly preferred)
• Proven track record owning commission plan modeling, forecasting models, pipeline analytics, and executive-level reporting
• Strong SQL skills and comfort working directly with data; experience with AI/LLM tools for accelerating analytical workflows is a strong plus
• Exceptional ability to translate complex data into crisp, decision-ready narratives for senior stakeholders
• High analytical standards — QA all outputs from yourself and your team, catch the thing others miss, and push for precision without sacrificing speed
• Demonstrated ability to think strategically and zoom in on details; ability to present a board-level insight and then walk through the underlying methodology
• Strong stakeholder management and executive communication skills; influence without authority across senior cross-functional leaders

It's a Bonus if You...

• Experience in POS SaaS, retail tech, fintech, or other high-volume transactional businesses
• Experience designing or implementing data governance frameworks in a scaling GTM organization
• Background working in or alongside a RevOps function structured around the full customer lifecycle (acquisition → retention → expansion)

You'll Get...

• Full medical benefits including dental and vision plans to ensure you always have the best care.
• Equity packages in the form of stock options to all employees.
• Technology (hardware, software, reading materials, etc..) allowance
• Flexible vacation and sick days