Supervisor (Part Time)

The Role

Responsibilities

Operations

• • Support management in overseeing the execution of all retail operations to ensure compliance with security, inventory, and local and state regulations.
• • Monitor and maintain inventory levels, ensuring an assortment of products and communicating inventory action items with management.
• • Oversee the intake and verification of deliveries, transfers, and inventory management, ensuring accuracy within the vault.
• • Actively participate in leading team members to effectively execute programs, initiatives, and regionalized instore promotions.
• • Demonstrate proper cash handling including accurately processing payments, discount application and cash maintenance, and oversee team member execution.

Experience

• • Lead by example and motivate team members to consistently deliver memorable, positive in-store customer experiences.
• • Participate in "Leader On Duty" shifts to provide active supervision, team member recognition, and redirect behaviors to support the customer journey.
• • Facilitate a seamless omni-channel customer experience and provide oversite to deliver consistency across the in-store experience.
• • Lead by example and motivate team members to deliver Loyalty goals.
• • Complete and appropriately delegate assigned tasks during scheduled shift. Ensure adequate sales floor coverage and zoning during shifts.

People

• • In partnership with the General Manager, build and retain a high-performing team by participating in selecting the best talent and leading the onboarding and training of new team members.
• • Provide coaching and feedback to help team members exceed performance and behavioral expectations. Partner with management to issue accountability.
• • Maintain and coordinate scheduling team members shifts, meal breaks and rest periods.
• • Perform other duties as needed.

Qualifications

• • At least three years of customer service or retail experience, with at least one year in a supervisory role.
• • Inventory control experience preferred
• • Meet the scheduling and availability requirements; This role primarily works evenings and weekends
• • Must have reliable, responsible and dependable attendance.
• • Must be 18 years or older.
• • Must pass any and all required background checks.
• • Must possess valid driver's license or state ID.
• • Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb

Skills

• • Must be proactive, with strong work ethic, attention to detail, and strong communication and leadership skills.
• • Meet timelines consistently and be able to effectively work under pressure.
• • Continuously open to constructive, developmental feedback, ability to maintain composure even in difficult situations.
• • High level of interpersonal skills in a fast-paced, deadline-oriented environment, often working cross-functionally.
• • Ability to use standard office equipment and computer software including word processing, database management, spreadsheet applications, and email
• • Highly motivated, self-directed, innovative and able to work independently or among teams with keen judgment, common sense and resourcefulness.
• • Adapts and thrives in a demanding, fast-paced environment
• • Possesses a high level of critical thinking
• • Operates with a high level of professionalism and integrity, including dealing with confidential information
• • Ability to resolve conflict, handle employee and customer complaints, and settle disputes

Additional Requirements

• • Move about the retail location in order to fulfill work assignments and assist employees and customers in various locations
• • Remain in a stationary position, including prolonged periods of standing, to meet the needs of the business
• • Converse and communicate with individuals and groups of people directly
• • Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications and email
• • Prepare customer orders by moving and placing products
• • Inspect and receive detailed information
• • Move inventory and materials weighing up to 30 pounds independently
• • Position self to move inventory and materials in storage areas

Working Conditions

• • Customer-facing environment
• • Ability to work outdoors in varying and sometimes adverse weather conditions

Calling all curious, collaborative, compassionate, boundary-pushing, trustworthy stewards: There’s a place for you.

People are everything at Green Thumb. Some of us nurture plants while others pore over legal documents or open new stores. A few things we have in common? We’re stewards of the plant, a happy and humble bunch and genuinely love what we do.