Retail Application Manager

Location: Chicago, IL

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Job Posted:
Nov 06, 2024
Company:
Green Thumb Industries

Company & Role Overview

Summary

The Role

Responsibilities

  • Supervise technical personnel, both internal and external, involved in the development of new applications, integrations and/or maintenance and operations of existing applications technology systems.
  • Foster open and clear communication within the team, promoting collaboration and knowledge sharing.
  • Lead day-to-day IT operations for all applications, including our SaaS solutions, while establishing and enforcing procedures for application maintenance and driving continuous improvement in application stability.
  • Act as level 3 Application support for primary business applications.
  • Effectively manage and implement multiple IT projects on time and on budget through a disciplined program management approach.
  • Collaborate with business stakeholders to pinpoint functional capability and technology gaps. Assist in developing a technology roadmap considering business advantages, feasibility, and resource accessibility.
  • Assist in the evaluation, selection, and relationship management with external vendors and technology partners for application-related services and solutions.
  • Contribute to the prioritization and alignment of SaaS vendor product roadmaps in collaboration with our business stakeholders and in alignment with our larger business objectives.
  • Facilitate IT Governance process in coordination with senior management, participate in planning for future business needs.
  • Assist in the developing and managing budgets for application development, maintenance, and support activities.
  • Advise on vendor upgrades or updates to underlying code as well as understand vendor upgrade roadmaps and how changes may impact the business.
  • Create and maintain application integration and high-level architecture documentation for our technology applications footprint.
  • Maintain knowledge base systems and standard operating procedure documents for use by our IT operations team.
  • Report system health, events, and KPIs on revenue applications to key business partners and advise on improvement or deficiencies within the overall system.
  • Lead organizational changes that enhances the company's ability to accelerate growth

Qualifications

  • 5+ years of technical program/project management experience in a fast-paced technology company and/or consulting
  • 3+ years of experience with enterprise applications that directly impact store business operations and/or manufacturing applications
  • Bachelor's degree in Computer Science, Engineering, Information Management or a related field, preferred
  • Demonstrated ability to lead a team of internal and external technical staff, manage, and prioritize multiple concurrent projects.
  • Possess a high level of business acumen with the ability to deliver results in a fast-paced environment
  • Able to effectively communicate (both verbally and in writing) and be proficient in explaining complex technical decisions to non-technical partners.
  • Exceptional organization and planning skills and process-driven thinking
  • Self-starter, creative, enthusiastic, innovative and collaborative outlook
  • Adapts and thrives in a demanding, fast-paced environment
  • Operates with a high level of professionalism and integrity, including dealing with confidential information
  • Demonstrated experience partnering with business stakeholder to identify capability gaps and developing technology road maps
  • Demonstrated experience assisting in managing project and department budgets
  • Experience partnering with 3rd party vendors on system performance and future road map capability needs

Additional Requirements

  • Must pass any and all required background checks
  • Must be and remain compliant with all legal or company regulations for working in the industry
  • Must be a minimum of 21 years of age

Working Environment

(No Information)

About Green Thumb Industries

Calling all curious, collaborative, compassionate, boundary-pushing, trustworthy stewards: There’s a place for you.

People are everything at Green Thumb. Some of us nurture plants while others pore over legal documents or open new stores. A few things we have in common? We’re stewards of the plant, a happy and humble bunch and genuinely love what we do.